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  Public Ticket #2874727
documentation is broken
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Comments

  • anatol524 started the conversation

    what do you sell ? your installation documentation doesn't even work, please provide me with a product that matches the description. I provide video

  •  252
    The replied

    Hi,

    Please check our online documentation here: https://docs.thesky9.com/resido/#/

    We will update the documentation in the download package.

    Thanks for your feedback!

  • anatol524 replied

    your docusmentation opens normally, which I downloaded it does not work. I can use yours if it's fully functional. You, as developers, do the documentation for ntml

  • anatol524 replied

    how to change the menu?
    how to turn off those menus for themes that are not needed?
    https://prnt.sc/1sm0ypf 

  • anatol524 replied

    https://prnt.sc/1sm3e1b   where to edit this text?

  • anatol524 replied

    https://prnt.sc/1sm3mbr where to edit this background image?

  • anatol524 replied

    how to put a stub that the site is off?

  •  252
    The replied

    1. Document is currently not running offline, we will check this to make it more convenient to run offline.

    2. The menu is simply adjusted as shown menu-edit.png

    3. It is added to the home page as a shortcode, you edit the home page and change the test there.
    You just need to change the text and background you want into 2 properties: title , bg
    Here: [hero-banner title="Find accessible homes to rent" bg="banners/banner-1.jpg"][/hero-banner]
    Document shortcode: https://docs.thesky9.com/resido/#/shortcode?id=hero-banner

  • anatol524 replied

    where is the specified directory, and the picture in it? why can't you see it? attached a screen

  •  252
    The replied

    You need to check here source_code/public/storage

  • anatol524 replied

    https://prnt.sc/1solmod 

    you did not answer as a matter of fact, I attached a screen.
    I repeat voperos - where is the specified directory and the picture in it? why can't you see it? attached the screen

  •  252
    The replied

    Hi, storage image is linked to "public/storage" folder

    Pls check your path. www/public/storage

    Also if you have any issue about images. pls check it out at https://docs.thesky9.com/resido/#/./core/media?id=media

  •  252
    The replied

    Images are stored in source_code/public/storage

    You asked "where is the specified directory, and the picture in it? why can't you see it?"

    We show you where to find it, what's wrong?

    8964085658.png
  • anatol524 replied

    I'm not a script developer, I don't know why I can't see the directory. , I ask you this, and once again I attach the screenshot https://prnt.sc/1sopied

  •  252
    The replied

    Hi, 

    You have checked the wrong folder

    Pls access to "www/public/storage" instead of "www/storage"

  •  252
    The replied

    I can simply explain why is "www/public/storage" and not "www/storage"

    We use htaccess to redirect the route to the public directory. This is to increase the website's security.

    So you can find all images in public/storage folder

    Hope this helps you

  • anatol524 replied

    https://prnt.sc/1soyq0b  Editing files of this type is not supported.

  •  252
    The replied

    Hi,

    I don't know why you give us bad rating here: https://codecanyon.net/ratings/3328135

    1. As I said, it has issue with offline documentation but you still can use our online documentation https://docs.thesky9.com/resido/#/, we will fix it in the next version. You still use online documentation and use Resido script as normal. What's the problem?

    2. We answered the correct answer but I don't know why you don't understand. 

    The web root for Laravel site is /public so images are located in /public/storage, not /storage.

    9803218063.png

    3. Why do you say this "The awful addition of real estate photos"??? I think that you like our Resido script so you buy it. Then after buying it, you say that it's awful??? 

    If you don't like our script, you can create a refund request here https://codecanyon.net/refund_requests/new, we will give back your money.

    Regards,

    Sang Nguyen

  • anatol524 replied

    I downloaded a script I bought from you, where the documentation does not work. And I thought - how did they make the script if they can't make the ntml documentation.
    I tried the online documentation - it also doesn't work as it should.
    There is no access to all files on the host.
    I tried to upload a photo of real estate, again there are no directories, I have to put all the photos in one pile.
    Also, each photo must be selected and uploaded separately, which makes the work terrible - there is no system dragged and released.
    I cannot read the entire documentation.
    How would you rate me if I sold you such a product?

  •  252
    The replied

    Hi,

    We are using Docsify https://docsify.js.org/#/ to make documentation and for some reasons, it has issue when saving to use offline.

    I have checked our online docs again and it's working fine for me, please check this video https://www.loom.com/share/3a6c9500c1a34b2dac511dbd84d56271. I don't see any feedback from other customers about online docs so I think it's still working fine.

    For photo upload, as I said, you have opened the wrong folder.

    "Also, each photo must be selected and uploaded separately, which makes the work terrible"

    No, it's draggable, just drag your photos and drop to media file.

    Check this video: https://www.loom.com/share/d235e1c27acc4a7aaa819a7e780bdfcf

    We have spent many months to do this media management and I believe that this is the best Laravel script media management.

    If you still can't find it, please give me access to your hosting. I will show it for you.

    I think you don't understand our script but at least you should give us chance to explain it to you before you give a bad rating. I think that our script doesn't terrible like that.

    Regards,

    Sang Nguyen

  •  252
    The replied

    Continue to respond to your inquiries.

    There is no access to all files on the host.

    => You are the admin of the host, why can't you access all the files? You should access to public/storage to find all images: https://prnt.sc/1sp2xdr

    I cannot read the entire documentation.
    

    => When you buy any product, you need to read the document as well. You can't say how to do this or that when the document have everything that you need

    We do not abandon you; instead, we always respond as quickly as possible.